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Mindwise Health vs. TherapyNotes: Choosing the Best Behavioral Health EHR

The right electronic health records (EHR) system can help behavioral health practices work smarter, not harder. Behavioral health practices need EHR systems that eliminate administrative burden and maximize patient care time. 

The right platform automates scheduling, billing, and documentation while supporting complex clinical workflows and regulatory compliance. As mental health services expand, choosing between specialized solutions requires careful evaluation of each platform's unique strengths.

This article compares MindWise Health and TherapyNotes, two leading EHR solutions for behavioral health providers. We’ll highlight each platform’s strengths and key differences, giving practice owners the details they need to choose the system that best matches their clinical, operational, and business goals.

Company background and evolution

MindWise Health

Website: https://www.mindwisehealth.com/

LinkedIn: https://www.linkedin.com/company/mindwise-health/

MindWise Health pricing: https://mindwisehealth.com/pricing

  • Founded in 2019 with a dedicated focus on mental and behavioral health.
  • Developed a technology platform to help clinicians identify patterns of anxiety, stress, and depression and evolved into a comprehensive healthcare provider, combining human care with data science to deliver personalized mental health solutions.
  • Headquartered in Brentwood, Tennessee, and privately held.
  • Led by a multidisciplinary team of technology experts and certified behavioral health specialists.

TherapyNotes

Website: https://www.therapynotes.com/

LinkedIn: https://www.linkedin.com/company/therapynotes-llc/

TherapyNotes pricing: https://www.therapynotes.com/pricing/

  • Founded in 2010 to address the specific needs of mental health professionals with a dedicated EHR platform.
  • Headquartered in Horsham, Pennsylvania, TherapyNotes has become one of the most widely used web-based EHR and practice management systems for behavioral health in the United States, supporting thousands of providers nationwide.
  • A multidisciplinary team with expertise in clinical practice and software development leads the company, ensuring the platform evolves to meet the demands of modern behavioral health care.

Specialization and target audience

MindWise Health: A proactive EHR platform designed for the unique needs of behavioral health providers

This proactive EHR platform serves psychiatric practices, mental health clinics, group homes, home health, and addiction recovery centers. MindWise Health enables early intervention through pattern recognition tools to help clinicians identify anxiety, stress, and depression before symptoms escalate.

The platform lets mental health specialists deliver targeted, proactive care through early intervention features. Clinicians can then identify and address concerns before they escalate, supporting better patient outcomes. 

MindWise Health streamlines clinical workflows with customizable documentation, condition-based screening tools, and note templates designed specifically for behavioral health. This reduces administrative work so providers can focus on patient care. The system’s all-in-one workflow extracts critical information from clinical notes to ensure compliance, while expert support and a thoughtfully designed intake process enhance both provider and client experiences by gathering only essential information and minimizing unnecessary steps.

TherapyNotes: A complete EHR platform that simplifies practice management for mental health professionals

TherapyNotes delivers a comprehensive EHR solution tailored for mental and behavioral health professionals, including psychologists, therapists, counselors, social workers, and psychiatrists. The platform streamlines every aspect of practice management, from intuitive scheduling and automated to-do lists, to robust documentation tools and integrated billing.

Clinicians can efficiently create and manage treatment plans, progress notes, and psychological evaluations using structured templates that promote compliance and continuity of care. TherapyNotes enhances patient engagement with a secure client portal for self-service scheduling, document sharing and online payments. All the while, integrated telehealth and e-prescribing features support both in-person and remote care.

The system’s cloud-based design ensures accessibility across devices and locations, making it ideal for solo practitioners and multi-provider organizations alike. Practices benefit from 24/7 live customer support, strong security protocols, and ongoing updates, so providers can focus less on administrative tasks and more on delivering quality care to their clients.

Core platform functionality comparison

Clinical tools and assessment capabilities

MindWise Health

MindWise Health provides 65+ validated assessment tools spanning addiction, ADHD, anxiety, autism spectrum disorders, bipolar disorder, depression, eating disorders, OCD, personality disorders, trauma, and stress conditions. The complete DSM-5 Level 1 assessment suite includes age-specific versions for adults, adolescents, and children, enabling comprehensive diagnostic screening across all populations.

Clinicians can efficiently gather nuanced patient data using specialized assessments like the Big 5 Personality Test, Empathy Quotient and Personality Type Indicator, all seamlessly integrated into daily workflows.

MindWise Health’s documentation templates, designed specifically for behavioral health, support a range of therapeutic modalities and intervention strategies, reducing administrative burden while ensuring thorough, compliant records.

The system also allows administrators to pre-load and manage unlimited CPT codes tailored to psychiatric care, helping providers select the right codes during billing, minimize errors, and maintain compliance with payer requirements.

TherapyNotes

TherapyNotes gives behavioral health professionals a powerful set of outcome measurement tools to support evidence-based care and track client progress over time.

The platform features a growing library of more than 40 validated outcome measures, including widely used instruments like the PHQ-9 for depression, GAD-7 for anxiety, CAGE-AID for substance use, and many others covering domains such as trauma, ADHD, autism, eating disorders and relationship satisfaction.

Clinicians can assign these measures to clients through the secure TherapyPortal for self-administration or complete them directly with clients during sessions, with all responses automatically scored and results available immediately.

TherapyNotes integrates outcome measures results directly into progress notes, allowing clinicians to display baseline, most recent, and prior scores to monitor trends and support clinical decision-making. The Insights tab provides a visual overview of outcome measure trends within the patient chart, making it easy to track improvement or decline at a glance. This streamlined workflow helps practices standardize measurement-based care, enhance compliance, and improve outcomes for diverse behavioral health populations.

Patient management and engagement

MindWise Health

MindWise Health streamlines patient onboarding through digital intake forms that collect essential information before first appointments. The secure patient portal consolidates record access, appointment scheduling, payments, and telehealth sessions in one interface.

Patients access a secure, customizable portal to view records, schedule appointments, make payments, and join telehealth sessions, all in one place. Built-in telehealth integrates directly with scheduling and features a virtual waiting room, making remote care seamless and reducing missed appointments.

Clinicians customize notes and templates to fit their workflows, streamlining documentation and goal tracking. The platform’s dashboard unifies activity tracking, scheduling, reporting, billing, and claims management, so providers spend less time on administration and more time with patients. MindWise Health uses evidence-based intake forms developed by mental health experts to keep the patient experience focused and relevant. An automated compliance dashboard help providers meet regulatory requirements and make informed decisions. Meanwhile, a team of behavioral health specialists offers ongoing support for the unique needs of mental health practices.

TherapyNotes

TherapyNotes streamlines patient management and engagement by integrating scheduling, documentation, billing, and communication into one intuitive platform. Practices can quickly onboard clients with structured intake forms and customizable checklists, ensuring clinicians capture all essential information from the start.

The secure TherapyPortal gives patients 24/7 access to manage appointments, complete paperwork, make payments and join telehealth sessions from any device. Automated appointment reminders and a built-in to-do list help reduce no-shows and keep clinicians organized, while the system’s flexible permissions and archiving features support efficient record management for both solo and group practices.

Clinicians can use robust note templates and other built-in tools to document care efficiently, while outcome measures and secure messaging further support client engagement and compliance. With cross-device accessibility, strong security protocols and 24/7 customer support, TherapyNotes enables providers to spend less time on administration and more time delivering quality behavioral health care.

Telehealth capabilities

MindWise Health

MindWise Health offers built-in telehealth with integrated scheduling and a virtual waiting room to ensure smooth, secure sessions. Providers can conduct remote visits and manage appointments in one place, minimizing missed invites.

MindWise Health’s telehealth features integrate with its assessment tools, allowing clinicians to screen, document, and treat patients efficiently during virtual sessions.

TherapyNotes

TherapyNotes’ fully integrated telehealth solution offers HIPAA-compliant video sessions with features like a virtual waiting room and guest access, making remote care seamless for clients and providers alike. 

Integration capabilities

MindWise Health

MindWise Health’s integration capabilities create a cohesive, efficient ecosystem for behavioral health practices. It allows clinicians to streamline documentation, administrative tasks, and communication, all from a secure platform open in a single browser tab.

  • Assessment integration: MindWise Health connects its library of 65+ validated behavioral health assessments directly to patient records, letting clinicians incorporate results into documentation without extra data entry.
  • All-in-one workflow: The platform brings scheduling, reporting, billing, and claims together in one system. Users manage all core tasks without switching platforms or re-entering data.
  • Efficient onboarding: Digital onboarding links with scheduling, enabling practices to collect essential client information before the first appointment for maximum efficiency.
  • Custom documentation: Clinicians tailor clinical notes and templates to fit agency workflows, ensuring documentation stays accurate and relevant while integrating seamlessly with the platform.
  • E-prescribe and labs: MindWise Health integrates e-prescribing (including EPCS and PDMP) and connects with Quest and LabCorp for lab orders and results, supporting comprehensive medication and lab management.
  • CRM connection: The platform links patient data to HubSpot CRM, enabling basic patient communications such as emails directly from the EHR.

TherapyNotes

TherapyNotes provides behavioral health practices with structured tools for patient management, documentation, scheduling, and billing in a single, web-based platform. Clinicians use standardized templates for treatment plans and progress notes, which streamlines data entry.

  • Integrated workflow: TherapyNotes connects scheduling, documentation, billing, and reporting in one unified system, reducing duplicate data entry and streamlining daily operations.
  • Client portal integration: Patients manage appointments, complete paperwork, make payments, and join telehealth sessions through a secure, customizable portal that syncs directly with their records.
  • Telehealth and ePrescribe: Providers launch HIPAA-compliant video sessions and electronically prescribe medications from within the platform, supporting both in-person and remote care.
  • Automated reminders and to-dos: The system sends automated appointment reminders and generates personal to-do lists, helping reduce no-shows and keeping clinicians organized.
  • Robust security and support: TherapyNotes protects patient data with strong encryption, user permissions, and HITRUST certification, while offering 24/7 live customer support for all users.

Limitations and strengths

MindWise Health

  • Choose MindWise Health if your organization needs early intervention, customizable workflows, and a modern, integrated experience for multidisciplinary teams.
  • Teams streamline their workflows with integrated scheduling, billing, and compliance dashboards, while expert support and hands-on onboarding help staff adapt quickly.
  • MindWise Health has lower brand recognition than some larger EHRs like TherapyNotes. 

TherapyNotes

  • Choose TherapyNotes if you want a reliable, easy-to-use platform with strong compliance tools and support, especially if you run a solo or small group practice focused on standard outpatient care.
  • Clinicians use structured note templates and compliance tools to stay organized and meet regulatory standards.
  • Can be limiting for larger organizations or those with highly specialized workflows: it lacks group note capability, advanced reporting and analytics, and robust API integrations.
  • The system’s client portal, automated reminders, and secure messaging support patient engagement, while 24/7 customer support helps users resolve issues quickly. Some advanced features (premium telehealth, AI, ePrescribe) require additional fees.

Conclusion

Choosing between MindWise Health and TherapyNotes comes down to your practice’s priorities and workflow needs.

MindWise Health shines for organizations that want proactive, early-intervention tools, a modern user experience, and a platform built specifically for behavioral health engagement and efficiency. Its robust assessment library, customizable documentation, industry-leading reliability, and seamless integration capabilities make it a strong fit for multidisciplinary teams and practices focused on data-driven care.

TherapyNotes, on the other hand, stands out for its simplicity, reliability, and all-in-one approach. It streamlines daily operations with intuitive scheduling, structured documentation, and integrated billing, making it easy for solo providers and group practices to stay organized and compliant. With 24/7 customer support and a straightforward pricing model, TherapyNotes lets clinicians spend less time on administration and more time with clients.

Both platforms offer powerful tools for behavioral health, but the best choice depends on your team’s workflow, size, and clinical goals. Evaluate your needs carefully, and you’ll find the EHR that helps your practice thrive.

To see how MindWise Health can help your organization thrive, contact our team for more information or a personalized demonstration.